Shipping & Returns
We believe in the love of the process not the cost of the process. With 400 people behind each NaturesPlus product, we guarantee your purchase is made with love.
NaturesPlus is the family-driven supplement brand that is trusted by generations of loyal consumers because our unique fusion of nature and science enables you to discover your best life.
Once credit for an order is approved, most orders for in stock items are shipped by the next business day, excluding holidays. Once your order leaves our warehouse, delivery times vary based on your shipping address and the shipping method selected during checkout. A tracking number will be emailed to you once your order has shipped. To track your order, please click the link in your shipping confirmation email or log into your account at hemaplex.co.
- Your credit card will not be charged for any orders until the order is assigned a tracking number and ready for shipment.
Expected Delivery Time
ECONOMY SAVER SHIPPING
Economy Saver orders must be received, verified and credit card authorized by 12 pm EST Monday–Friday to ship the same day. Orders shipped via Economy Saver typically arrive in 10 to 14 business days from the date your order was placed. Puerto Rico, Guam, U.S. Virgin Islands may experience longer transit times.
Standard Shipping orders are processed once credit card authorization and verification have been obtained. Orders shipped via Standard Shipping typically arrive in 5 to 7 business days from the date your order was placed.
Priority shipping orders must be received and credit card authorized by 12 pm EST Monday –Thursday, for 2nd Day Delivery.
Priority shipping to rural routes and remote locations typically arrives within 3 to 4 business days.
Expedited shipping orders must be received and credit card authorized by 12 pm EST Monday – Thursday. Expedited Shipping orders placed on Friday, weekends or Federal Holidays will ship on the next business day.
Shipment to P.O. boxes or APO/FPO addresses
NaturesPlus ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
We want you to feel your best, which is why we guarantee your satisfaction!
Your happiness means everything to us. If you are not pleased with your order, simply return the product (opened or not) within 30 days and we'll refund your money. Once we receive the package, you will be refunded the full price of the product. Unfortunately returns cannot be accepted after 30 days.
To make a return, simply fill out the form below and let us know why you are returning the product.